Awesome Support: WooCommerce
The tight integration between the two is guaranteed to leave your customers feeling like their support experience is deeply rooted in their purchasing experience.
Awesome Support: Smart Replies Powered by AI and Machine Learning
Facebook Messenger users, your website users and anyone submitting a new ticket can now get instantaneous responses to their questions.
Awesome Support: Report Widgets
Of course you would want to be able to control the placement, layout, maybe decide if a widget can be viewed. We provide options to permanently disable each widget.
Awesome Support: Private Notes
Type anything you want into a private note – text, code, quotes… The note will then be added to the ticket and will be displayed in a different color for
Awesome Support: Notifications
The Notifications add-on will keep you up to date with your support operations – anytime, anywhere. You decide on which action(s) you want to be notified and where you want
Awesome Support: MailChimp
If you’re into e-mail marketing this add-on is for you. It will add a checkbox to the registration form and ask users to register for your newsletter/e-mail list.
Awesome Support: Importer
This add-on allows you to import your tickets from ZENDESK, HELPSCOUT and TICKSY.
Awesome Support: Guest Tickets
This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process and is suitable for
Awesome Support: Filestack (formerly Filepicker)
Switch your tickets attachments over to Filestack instead of hosting them on your site.
Awesome Support: FAQ
Tired of answering the same questions over and over? With the FAQ addon, you can easily create FAQs and publish them to one or more pages. And, you can create