Google My Business has seen a rise of significant spam to the listings provided by the free service. Spammers or competitors are free to make edit decisions for legitimate listings in the hopes of possibly disrupting the existing business. Google indicates that an email will be provided when edits are suggested but many users are complaining that they are not being notified of the change. Google has indicated that they will be making improvements to the automated system to thwart malicious editing and spammers.
- Google listings allow anyone to edit listings and will check it either automatically or through a live person.
- Although some of the listing changes they notify you by email, sometimes it is not clear who it will go to and whether it will email you or not.
- If an edit is made that is incorrect, the user must deny the edit as well as go in and change it back to what it is supposed to be.
“Many people think that if they don’t “accept” these edits in the Google My Business dashboard, the edits won’t go live. The reality is that by “accepting” them, you’re just confirming something that’s already live on Google.”
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