Customer complaints are a reality of running any business. While receiving negative feedback can be unpleasant, it is essential for making noticeable improvements to your company and holding onto customers.
As we all know, Reputation matters — a lot. One of the best ways to become more visible to the masses is by embracing technology. Going online for the marketing and branding of your practice is essential; there is no better way to reach a wider audience. While the internet option of marketing is awesome, one thing you need to ensure you are working on is your reputation.