You rely on WordPress because you want dependable publishing, but a sudden WordPress problem can halt traffic and dent trust. Small glitches often cascade into lost leads and lost time.
You care because downtime hits revenue and reputation. Even brief outages raise bounce rates and support costs, while slow pages cut conversions by double digits. In this post, you learn how to diagnose 10 common issues, what each error means, and how you fix them safely without making problems worse.
By the end, you’ll have clear steps, quick checks, and practical tips to keep your site fast, secure, and search-friendly.
Prerequisite: Back Up Your WordPress Website First
A current backup is your safety net before you change settings or code. You can export your database and files via your hosting panel, or use a backup plugin that automates daily snapshots.
- Action: download a full backup (database + wp-content folder).
- Data point: restore in minutes instead of hours when you keep at least one recent snapshot; that reduces recovery time and protects brand credibility.
1) The White Screen of Death (WSOD)
A WSOD is a blank page caused by a fatal PHP error, memory limit, or a theme/plugin conflict. It blocks both front end and admin until you resolve the underlying error.
- Quick check: rename the plugins folder via FTP to disable all plugins. If your site loads, you found the issue.
- Set WP_DEBUG: add define(‘WP_DEBUG', true); in wp-config.php to surface errors.
- Example: You switch to a default theme like Twenty Twenty-Four to confirm a theme problem.
2) Internal Server Error (500)
A 500 error appears when the server can’t complete a request due to configuration or code failures. Typical triggers include a corrupt .htaccess, a bad plugin, or PHP version mismatches.
- Action: rebuild .htaccess by visiting Settings > Permalinks and clicking Save.
- PHP: match your hosting PHP version to your theme and plugins; many modern stacks require PHP 8.1+.
- Example: deactivate the last installed plugin and the 500 error disappears, confirming a conflict.
- Resource: review .htaccess basics before editing.
3) Error Establishing Database Connection
This error means WordPress can’t reach the database to serve content. Incorrect credentials, a crashed MySQL service, or limited database resources are common causes.
- Check: verify DB name, user, password, and host in wp-config.php.
- Repair: add define(‘WP_ALLOW_REPAIR', true);, then visit /wp-admin/maint/repair.php to repair tables.
- Data point: fix over half of cases by correcting credentials after a hosting migration.
4) Stuck in Maintenance Mode Following Update
The message “Briefly unavailable for scheduled maintenance.” appears when an update doesn’t finish cleanly. WordPress leaves a flag file in place until you remove it.
- Fix: delete the .maintenance file in your WordPress root.
- Next: retry the update or use a manual update to the same version.
- Tip: avoid this by updating one plugin at a time during low-traffic hours.
- Example: clear the flag file and complete the theme update without further downtime.
5) You Make Changes and Nothing Happens
If updates don’t show, layered caching is likely holding old assets. Browser, plugin, server, and CDN caches all influence what you see.
- Clear cache: purge your WordPress cache plugin and any server or CDN cache.
- Browser: force refresh with Ctrl/Cmd + Shift + R or try an incognito window.
- Data point: often see 20–50% faster loading after tuning cache settings, which improves conversions and SEO.
6) Pretty Permalinks 404 and Images Not Working
404s on posts or broken images indicate rewrite rules or file permissions issues. Incorrect upload paths or missing image files also trigger errors.
- Regenerate: visit Settings > Permalinks and Save to refresh rewrite rules.
- Uploads path: check wp-content/uploads folder permissions (755/644 typical).
- Resource: consult permalink docs to confirm settings.
- Example: correct a mis-typed uploads path and image thumbnails render immediately.
7) Connection Timed Out or Slow Loading
Timeouts and slow TTFB point to limited resources, heavy queries, or network latency. Poor plugin quality and unoptimized themes are frequent culprits.
- Increase memory: add define(‘WP_MEMORY_LIMIT', ‘256M'); to wp-config.php.
- Profiling: find slow queries using your host’s logs or a plugin, then disable the culprit.
- Data point: reduce TTFB by 30%+ when moving to optimized hosting with server caching, which lifts Core Web Vitals.
8) Failed Auto-Upgrade or Update Broke the Site
When an update breaks your site, you likely hit a compatibility gap. Core, theme, and plugin versions need to align to avoid fatal errors.
- Recovery mode: use the emailed link to access WordPress Recovery Mode and deactivate the bad plugin.
- Rollback: roll back to a prior version using version control or a rollback plugin.
- Tip: test first on a staging site to avoid live errors.
- Data point: resolve most update regressions by reverting the last change and testing dependencies.
9) Locked Out of Wp-Admin
Admin lockouts come from redirect loops, 403/401 rules, or malformed security settings. Until you regain access, you can only fix via FTP or your host.
- Plugins: disable plugins via FTP by renaming the plugins folder, then log in and re-enable one by one.
- .htaccess: reset rules and confirm no IP blocks exist.
- Example: remove a faulty security rule and regain access immediately.
10) Compromised Website or Malware
Unexpected admin users, spam posts, or unfamiliar php files signal a compromise. Fast action limits SEO penalties and data exposure.
- Scan: run a malware scan and compare core files against clean versions.
- Harden: update all plugins, themes, and WordPress core, then change all passwords.
- Data point: remove most infections by replacing core files and cleaning wp-content, then forcing fresh logins.
Elementor-Specific Troubleshooting
When Elementor won’t load or widgets fail, low memory, mixed plugin versions, or aggressive minification are likely causes. Editor compatibility is sensitive to caching.
- Fix: increase PHP memory, update Elementor and addons, and bypass minification for its files.
- Resource: review Elementor’s help center for known issues.
- Example: switch to a default theme, and the editor loads again.
- Data point: restore editor stability quickly by aligning Elementor, addons, and PHP versions.
Understanding Error Messages Quickly
Reading the exact error shortens troubleshooting time. You check logs from your hosting panel or wp-content/debug.log when WP_DEBUG is on.
- Server logs: locate recurring errors and map them to a specific plugin or code file.
- Tip: copy the error into a search and include your WordPress version to find precise fixes.
- Data point: often cut diagnosis time in half by matching stack traces to known issues.
Best Practices That Prevent Issues
Preventing a WordPress problem is cheaper than fixing one, and it protects SEO, uptime, and customer confidence.
- Updates: update core, theme, and plugins regularly on a staging site first.
- Security: enforce least-privilege access and enable automatic minor updates.
- Performance: add server caching and a CDN to reduce load and avoid timeouts.
You can also bookmark the official troubleshooting guide to speed up future fixes and standardize your playbook.
Frequently Asked Questions
How do you know if an update broke your site?
Check the time of errors in logs against the update time, then disable the last updated plugin first. If the site returns, you found the conflict.
Can you fix error messages after WordPress updates?
Yes. Use Recovery Mode, roll back the update, and test compatibility on staging before trying again to prevent repeat downtime.
Is it safe for you to edit wp-config.php?
Make a backup first and only change documented settings like DB credentials or memory limits, then test on staging.
How do you get out of maintenance mode safely?
Delete the .maintenance file and rerun the update during off-peak time; update one item at a time.
What is the fastest way you find which plugin broke the site?
Disable all plugins and re-enable one by one until the error returns, then replace or update the culprit.
Key Takeaways
- Back up first, then troubleshoot methodically: check cache, plugins, theme, and logs.
- Verify database settings, increase memory when needed, and keep PHP and WordPress versions aligned.
- Lean on staging, good hosting, and documented steps to prevent repeat issues and keep your site fast.
If your site still stalls or a recurring WordPress problem risks growth, it may be time for expert guidance. Start improving your stack today — and let Strategic Websites help you turn small fixes into lasting results.


